This workplace operates on a system of mutual respect between supervisors and employees. Supervisors must treat their employees with dignity and understanding, and employees must show due regard for their supervisor's authority.

Insubordination occurs when employees unreasonably refuse to obey the directives or follow the instructions of their supervisors. It also occurs when employees, through their actions or words, show disrespect toward their supervisors. Insubordinate employees will face discipline, up to and including termination.

We understand, however, that there will be times when employees have valid reasons for refusing to do as their supervisor says. Perhaps you fear for your safety or the safety of others. Perhaps you believe that following instructions will violate the law or pose some other problem for Play-Well. Or maybe you think that there is a better way to accomplish a goal or perform a task. When these issues arise, we do not ask that you blindly follow orders. Instead, we ask that you explain the situation to your supervisor. If, after hearing your side, the supervisor continues to give the same requirement or rule, you must either obey or use the complaint procedures described in Section 20 of this Handbook.