11.1 Professional Conduct

People who work together have an impact on each other's performance, productivity, and personal satisfaction in their jobs. In addition, how our employees act toward customers will influence whether those relationships are successful for our company. The success of Play-Well depends in great part on the loyalty and good will of our customers.

Because your conduct affects many more people than just yourself, we expect you to act in a professional manner whenever you are on company property, conducting company business, or representing Play-Well at business or social functions.

Although it is impossible to give an exhaustive list of everything that professional conduct means, it does, at a minimum, include the following:

  • Follow all of the rules in this Handbook that apply to you.
  • Treat students, coworkers, customers and clients with patience, respect, and consideration.
  • Be courteous and helpful to others.
  • Refrain from rude, offensive, or outrageous behavior.
  • Refrain from ridicule and hostile jokes.
  • Be responsive and timely in communication with your manager.
  • Communicate openly with supervisors, managers, and coworkers.

Employees who behave unprofessionally will face discipline, up to and including termination.

Communication

We expect you to stay in regular communication with your manager and to respond to all calls, emails and texts in a timely manner.

Availability / Time Off

You are expected to communicate your availability and any requests for time off in advance in a written email to your manager.

Has Procedure: Professional Conduct